FAQ – Frequently asked questions

BREXIT - Shipping to UK customers

Since December 31st the UK is not part of the EU anymore and, out of a customs and trade view, the UK now counts as a third country. That means that you will need to pay custom duties and import sales tax when importing goods from the EU. Import sales tax will be additionally 20%. The prices communicated on our website for UK customers do not include VAT!
In addition, we currently expect the custom duty being 14% on your purchase.
Please keep in mind that you will have additional costs of VAT + CUSTOM DUTY!

Events (9)

Categories Events

You can test the bike around 60 to 90 minutes.

Categories Events

The rent is free of charge.

Categories Events

You must be at least 18 years old. Minors must be accompanied by a parent or guardian who is liable for them.

Categories Events

Yes, you can test several bikes. You just need to rent each bike anew and fill out a new rental agreement.

Categories Events

Usually we have our complete product portfolio with us at the test events.

Categories Events

You can bring your own pedals, but we have flatpedals on our bike as well. Clickpedals are available on request.

Categories Events

You need to bring a proof of identity (ID card/driver license) with you. Additionally you need to fill and sign a rental agreement.

Categories Events

On the individual info pages of the Demo Days stops you will find details shortly before the event. Either an online reservation is necessary or the “first come, first serve” principle will apply.

Categories Events

COVID19-compliant booth concept
FFP2 masks required at our booth
Keep distance
Avoid group formation
Regular sanitising of all surfaces
Contact-free bike hand-out
Further country-specific actions

We are aware of our responsibility. The safety of you as well as that of our employees is something we take very seriously and as our top priority.

Choose your region...

United States