COVID19-compliant booth conceptFFP2 masks required at our boothKeep distanceAvoid group formationRegular sanitising of all surfacesContact-free bike hand-outFurther country-specific actions We are aware of our responsibility. The safety of you as well as that of our employees is something we take very seriously and as our top priority.
PROPAIN sells 100% directly to end customers, so there are no actual dealers for PROPAIN. Most dealers, however, will be happy to take care of your bike in their workshop and are often also in touch with our team. Please find more information here.
It’s prohibited to remove the drive unit.
You can find the latest firmware updates on the Shimano website: https://e-tubeproject.shimano.com/
With your delivery of the Ekano you will reveive an adapter that you can use to recharge the battery outside the bike.
Please make sure you handle the battery according the specifications in the Shimano manual to achieve the longest durability.
We recommend to avoid this situation. If you want to continue riding with empty battery you will no longer receive pedal assistance.
Due to the many possible purposes of use it’s difficult to name a number. The terrain, weather conditions and driver weight have an impact on the distance you can reach with the Ekano. As far as our experience goes the E-Bike can reach a distance between approx. 40 to 80 kilometers.
The drive unit assists you up to 25 km/h. Due to the strict regulations for E-Bikes it’s not permitted to make changes to the speed of the E-Bike.
In general every bike can be damaged due to heavy weather conditions. The maintenance of your bike is essential to prevent damages. The “SHIMANO STEPS”-System is waterproof when used under normal weather conditions including heavy rain. Please don’t use a pressure washer to clean your bike.