Categories Delivery and Pick-up

If you are not at the delivery address at the time of delivery, you will find a notification in your mailbox. The goods must then be collected from the post office within the next 3 working days. Please take your identity card with you. Another person with a power of attorney can also pick up the package for you. DHL also hands over parcels to relatives of the recipient who are in the apartment and to neighbours against confirmation of receipt. This applies if you live in Germany. For foreign shipping addresses, please contact your local DHL partner.