statement on the current situation
Dear Propain Friends,
We would also like to make a short statement on the current situation at Propain:
We are still fully available for you!
As you can surely imagine, the coronavirus also has an influence on our daily business. We have to improvise and restructure. Our production and our customer service have the highest priority right now. We want to make sure that everything continues to run according to plan and that we can deliver your bikes. All office staff have been working in home office since Monday and we avoid contact with our production staff.
Unfortunately, we can no longer offer test rides and pick-ups now at our HQ. Here, too, we avoid any contact to the outside in order to protect the company from possible infections. Of course, we are still available for you by e-mail and telephone as usual.
So momentarily everything is going according to plan, our supply chain is working and there are no major restrictions. Orders will still be processed as standard and your bikes will be shipped. Nevertheless, regional bottlenecks or delays may occur. In any case, we are well positioned, and our mechanics have immune systems like bulls 😉.
This is a snapshot. Of course, we do not have a crystal ball to see into the future. Circumstances change daily and we are carefully observing the situation and learning.
We will keep you up to date.
Until then, take care of yourself and stay healthy.
Your Propain Crew