Contact

Our team consists of passionate mountain bikers. Our colleagues will be happy to help you with their know-how and experience in choosing the right bike and the right size or configuration, as well as in all questions about your order.

Germany

Email: [email protected]

Propain Bicycles GmbH
Schachenstraße 15
Vogt 88267

United Kingdom

Mon – Tue: 10:00 am – 04:00 pm
Wed: closed
Thu: 10:00 am – 07:00 pm
Fri: 10:00 am – 06:00 pm
Sat: 10:00 am – 04:00 pm

E-Mail: [email protected] 
Tel.: +44 (0) 1293 543813 (UK based customers only)

PROPAIN Bicycles UK Ltd.
Units 1 & 2 Spindle Court, Spindle Way
Crawley RH10 1AX

United States

Mon – Fri: 9 am – 1 pm

E-Mail: [email protected]
Tel.: +1 (888) 867 8449 (US based customers only)

Propain Bicycles USA, LLC
15100 NE 65th Street, Suite 140
98682 Vancouver, WA
USA

Due to public holidays in Germany or trainings, our PROPAIN crew will not be available on the following dates:

06.01.2023 (Public Holiday)
26.01.2023 (Training)
07.04.2023 (Public Holiday)
10.04.2023 (Public Holiday)
28.04.2023 (Training)
01.05.2023 (Public Holiday)
18.05.2023 (Public Holiday)
29.05.2023 (Public Holiday)
08.06.2023 (Public Holiday)

14.07.2023 (Training)
15.07.2023 (Training)
03.10.2023 (Public Holiday)
01.11.2023 (Public Holiday)
24.12.2023 (Public Holiday)
25.12.2023 (Public Holiday)
26.12.2023 (Public Holiday)
31.12.2023 (Public Holiday)

Feedback

We are constantly trying to improve, so we are grateful for any feedback.
Please send us your feedback to [email protected].