Shipping & delivery

Delivery times

You will be informed about the successful shipment by email. As soon as we have packed your order, it will be handed over to our shipping partner. The average delivery times are indicated in the overview below. The stated delivery time is non-binding and may vary depending on the delivery location and time.

Country Bikes / Framesets E-Bikes Apparel / Small Parts
Germany DHL: 4 business days DHL Freight: 5 business days DHL: 3 business days
Europe DHL Freight: 10 business days DHL Freight: 10 business days DHL: 7 business days
United Kingdom DHL Freight: 10 business days DHL Freight: 10 business days DHL Freight: 7 business days

Shipment

We have developed a custom box for the dispatch of your bike. With it, we can ensure that your dream bike will arrive safe. The fee for the bike box is included in the shipping costs.

Orders delivered by DHL can be tracked via the shipment number in the DHL customer portal. Desired delivery dates and changes to the delivery location can also be made there.

Deliveries with DHL Freight are announced directly to you by our logistic partners by telephone and coordinated with you.

Europe

Country Bikes / Framesets E-Bikes Apparel / Small Parts
Germany 49,90 € 69,90 € 4,90 €
Belgium 79,90 € 99,90 € 14,95 €
Bulgaria 79,90 € 99,90 € 14,95 €
Denmark 79,90 € 99,90 € 14,95 €
Estonia 79,90 € 99,90 € 14,95 €
Finland 99,90 € 119,90 € 14,95 €
France 99,90 € 119,90 € 14,95 €
Greece 99,90 € 119,90 € 14,95 €
Ireland 119,90 € 139,90 € 14,95 €
Italy 99,90 € 119,00 € 14,95 €
Croatia 79,90 € 99,90 € 14,95 €
Latvia 79,90 € 99,90 € 14,95 €
Liechtenstein* 119,90 € 139,90 € 29,00 €
Lithuania 79,90 € 99,90 € 14,95 €
Luxembourg 79,90 € 99,90 € 14,95 €
Macedonia* 99,90 € 119,90 € 29,00 €
Monaco* 199,90 € 219,90 € 29,00 €
Netherlands 79,90 € 99,90 € 14,95 €
Norway* 199,90 € 199,90 € 29,00 €
Austria 79,90 € 99,90 € 14,95 €
Poland 79,90 € 99,90 € 14,95 €
Portugal 99,90 € 119,90 € 14,95 €
Romania 79,90 € 99,90 € 14,95 €
Sweden 99,90 € 119,90 € 14,95 €
Switzerland* 119,90 € 139,90 € 29,00 €
Serbia* 79,90 € 99,90 € 29,00 €
Slovakia 79,90 € 99,90 € 14,95 €
Slowenia 79,90 € 99,90 € 14,95 €
Spain 99,90 € 119,90 € 14,95 €
Czech Republic 79,90 € 99,90 € 14,95 €
Hungary 99,90 € 119,90 € 14,95 €
United Kingdom* 199,90 € / 89,90 € 199,90 € 14,95 €

* For deliveries to non-EU countries and UK additional fees may apply. You will be informed about this transparently by us.

USA & Canada

You can find more information about our delivery times, delivery partners and shipping costs in the USA and Canada in this overview .

More countries

Your country is not listed? For the following countries please contact our local partners.

Australia and New Zealand

Website: Ride By Instinct

E-mail: [email protected]

Phone: +617 308 264 65 

Korea

Website: Driven Media

E-mail: [email protected]

Phone: +82 02 6249 3355

Latin America

Website: Importer Sumps LTDA

E-mail: [email protected]

Phone: +56 937 100 803

Malaysia

Website: Gecko Tools

E-mail: [email protected]

Instagram: Gecko Tools

Mexico

Website: Bikextore

E-mail: [email protected]

Phone: +52 442 688 4892

Philippines

Facebook: RidePlus

E-mail: [email protected]

Phone: :+63 92 78 50 22 77

Singapore

Website: Gecko Tools

E-mail: [email protected]

Instagram: Gecko Tools