Shipping & delivery

Delivery times

You will be informed about the successful shipment by email. As soon as we have packed your order, it will be handed over to our shipping partner. The average delivery times are indicated in the overview below. The stated delivery time is non-binding and may vary depending on the delivery location and time.

Country Bikes / Framesets E-Bikes Apparel / Small Parts
Germany DHL: 4 business days DHL Freight: 5 business days DHL: 3 business days
Europe DHL Freight: 10 business days DHL Freight: 10 business days DHL: 7 business days
United Kingdom FedEx: 7 business days FedEx: 7 business days DHL Freight: 7 business days

Shipping

We have developed a custom box for the dispatch of your bike. With it, we can ensure that your dream bike will arrive safe. The fee for the bike box is included in the shipping costs.

Orders delivered by DHL can be tracked via the shipment number in the DHL customer portal. Desired delivery dates and changes to the delivery location can also be made there.

Deliveries with DHL Freight are announced directly to you by our logistic partners by telephone and coordinated with you.

Europe

Country Bikes / Framesets E-Bikes Apparel / Small Parts
Albania 107.40 € Shipping not possible 29,00 €
Andorra 107.40 € 189.90 € 29,00 €
Germany 49,90 € 69,90 € 4,90 €
Belgium 79,90 € 99,90 € 14,95 €
Bosnia and Herzegovina 107.40 € Shipping not possible 29,00 €
Bulgaria 79,90 € 99,90 € 14,95 €
Denmark 79,90 € 99,90 € 14,95 €
Estonia 79,90 € 99,90 € 14,95 €
Finland 99,90 € 119,90 € 14,95 €
France 99,90 € 119,90 € 14,95 €
France - Réunion Shipping not possible
Greece 99,90 € 119,90 € 14,95 €
Hong Kong 267.00 € Shipping not possible 60.00 €
Ireland 119,90 € 139,90 € 14,95 €
Iceland 267.00 € Shipping not possible 60.00 €
Italy 99,90 € 119,00 € 14,95 €
Croatia 79,90 € 99,90 € 14,95 €
Latvia 79,90 € 99,90 € 14,95 €
Liechtenstein* 119,90 € 139,90 € 29,00 €
Lithuania 79,90 € 99,90 € 14,95 €
Luxembourg 79,90 € 99,90 € 14,95 €
Malta 59.00 € 189.90 € 14,95 €
Macedonia* 99,90 € 119,90 € 29,00 €
Monaco* 199,90 € 219,90 € 29,00 €
Montenegro 107.40 € 189.90 € 29,00 €
Netherlands 79,90 € 99,90 € 14,95 €
Norway* 199,90 € 199,90 € 29,00 €
Austria 79,90 € 99,90 € 14,95 €
Poland 79,90 € 99,90 € 14,95 €
Portugal 99,90 € 119,90 € 14,95 €
Romania 79,90 € 99,90 € 14,95 €
San Marino 107.40 € 189.90 € 29,00 €
Sweden 99,90 € 119,90 € 14,95 €
Switzerland* 119,90 € 139,90 € 29,00 €
Serbia* 79,90 € 99,90 € 29,00 €
Singapore 267.00 € Shipping not possible 60.00 €
Slovakia 79,90 € 99,90 € 14,95 €
Slowenia 79,90 € 99,90 € 14,95 €
Spain 99,90 € 119,90 € 14,95 €
Spain - Canary Islands 107.40 € Shipping not possible 29,00 €
South Africa 267.00 € Shipping not possible 60.00 €
Czech Republic 79,90 € 99,90 € 14,95 €
Türkiye 107.40 € Shipping not possible 29,00 €
Ukraine 107.40 € Shipping not possible 29,00 €
Hungary 99,90 € 119,90 € 14,95 €
United Kingdom* 199,90 € / 89,90 € 199,90 € 14,95 €
Belarus 107.40 € Shipping not possible 29,00 €
Cyprus 59.00 € Shipping not possible 14,95 €

* For deliveries to non-EU countries and UK additional fees may apply. You will be informed about this transparently by us.

USA & Canada

You can find more information about our delivery times, delivery partners and shipping costs in the USA and Canada in this overview .

More countries

Your country is not listed? For the following countries please contact our local partners.

Australia and New Zealand

Website: Ride By Instinct

E-mail: [email protected]

Phone: +617 308 264 65 

Korea

Website: Driven Media

E-mail: [email protected]

Phone: +82 02 6249 3355

Latin America

Website: Importer Sumps LTDA

E-mail: [email protected]

Phone: +56 937 100 803

Malaysia

Website: Gecko Tools

E-mail: [email protected]

Instagram: Gecko Tools

Singapore

Website: Gecko Tools

E-mail: [email protected]

Instagram: Gecko Tools

China

CrazyBikes

E-mail: [email protected]

Tel: +86 185 2211 0104