At PROPAIN, we’re pretty sure you’re going to fall in love with your new ride. But hey, we get it—sometimes things just don’t click. That’s why we’ve got our Propain Rip It or Return It Program to give you peace of mind. Take your bike out, hit your favorite trails, and see if it’s a match made in MTB heaven. If it’s not, no worries—we’ve got you covered.
Here’s how it works:
We’re here to make your bike-buying experience as fun and engaging as your favorite downhill run. Got questions? Our Customer Service crew is happy to help!
As a direct to consumer company, the majority of our bikes are purchased through our website, where you can choose to customize your components and colors. Once your order is placed, our Crew in Vancouver, Washington gets to work building your dream bike:
We design and build mountain bikes that can handle anything, from dirt jumps to downhill runs. Every bike is built around our award-winning Pro10 Suspension, giving you the perfect ride no matter the trail. Whether you’re hitting technical single track or sending it down a steep hill, our bikes are ready for it all.
We design and build mountain bikes that can handle anything, from dirt jumps to downhill runs. Every bike is built around our award-winning Pro10 Suspension, giving you the perfect ride no matter the trail. Whether you’re hitting technical single track or sending it down a steep hill, our bikes are ready for it all.
We’re riders, builders, and creators. With our North American operations based in Washington State, we build every bike from the frame up, right here in the PNW. Being 100% rider-owned and operated means we understand what makes a great bike because we ride every day and love what we do.
Riding bikes is more fun with friends, and we’re in the business of having as much fun as humanly possible, which is why it’s in our
best interest to make as many friends as we can. The cornerstone of every good friendship is communication. When we receive
feedback (whether it’s positive or negative), we take it to heart and it goes directly into improving our processes
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