Shipping and Delivery

After we receive your payment, we will prepare your bike for shipping. To get your bike safely to your place we use special shipping boxes. The price for the box is included in the shipping costs.

Country Bikes Frameset Small Parts Courier More info
US - Continental $99 $49 $15 Fedex
US - Continental only concierge shipping $199 Kitzuma - Fully built, ready-to-ride bike shipping Kitzuma
US - Alaska, Hawaii & outlying Islands $350 $60 $25
Canada $199 $150 $30

Shipment and delivery conditions

1.1 Goods are generally delivered on dispatch route and to the delivery address indicated by the Client, unless otherwise agreed.

1.2 In the case of unavailability of an item, the Seller will inform the Client by e-mail as soon as possible. In such a case, the Seller will propose to the Client either to order another item shown on the Seller’s site in substitution or to cancel his order. If the Client chooses to cancel his order, he will be refunded, if his bank account has been debited. The Seller shall not be liable in case of unavailability of items.

1.3 Should delivery to the Client not be possible, the assigned transport company returns the goods to the Seller and the Client bears the cost for the unsuccessful dispatch.

Europe

You can find more information about our delivery times, delivery partners and shipping costs in Europe here.

More countries

Your country is not listed? For the following countries please contact our local partners.

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North America