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legal notices

right of withdrawal for consumers

You have the right to withdraw this contract within fourteen days without giving reasons.

The time limit for revocation is fourteen days from the day on which you or a third party appointed by you who is not the carrier took or has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (Propain Bicycles GmbH, Schachenstraße 39, 88267 Vogt, [email protected], phone: +49 (0) 751 20180222) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached model withdrawal form, but this is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.

 

Consequences of the revocation

If you cancel this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your cancellation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you can prove that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case at the latest within fourteen days from the day on which you inform us of the revocation of this contract. The deadline is met if you dispatch the goods before the expiry of the fourteen-day deadline.

You bear the direct costs of returning the goods.

They shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods which is not necessary for checking the nature, properties and functioning of the goods.

Exclusion of the right of withdrawal

The right of revocation does not apply to contracts – for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

To

Propain Bicycles Ltd.
Schachenstraße 39
88267 Vogt
Germany

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / Received on (*) ______________________

________________________________________________________

Name of the consumer(s)

________________________________________________________

Address of the consumer(s)

________________________________________________________

Signature of the consumer(s) (only if communicated on paper)

_________________________

date

(*) Delete as applicable

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